백컨트리에서 작년 말에 주문 금액에 따른 GC 주는 프로모션이 있었더랬습니다~
Spend $100, Get $20 or Spend $200, Get $50 or Spend $300, Get $75 Use this link Expires: 12/31/2008
* $100~$199 까지 오더에 $20 상품권, $200~$299까지 오더에 $50 상품권, $300이상 오더에 $75짜리 상품권을 12월 마지막주에 이메일로 기프트카드를 보내주고(We’ll send your offer code(s) the last week in December 2008 to the email address used on your order.) 2009년 1월에 사용 가능합니다.(Code valid from January 1, 2009 - Jan 31, 2009 only)
* 모든 주문에 합산이 아니라 주문당 증정되며, 여러개 주문하면 해당 주문만큼 gift card를 받으시는 거에요~
For a limited time:
- Spend $100, Get $20 in January 2009
- Spend $200, Get $50 in January 2009
- Spend $300, Get $75 in January 2009
살 것두 있구 해서 냅다 주문하고 $50 짜리 GC 기다리는데 안오는 겁니다.
궁금한 건 못참는 funnyshopper! 즉지 라이브챗에 돌입~
이틀 후에 보내준다는 회신 받았슈~
Chat InformationOne moment please while we route you to a gear expert. You're currently number 1 in queue. Check out Tramdock.com, SteepandCheap.com, WhiskeyMilitia.com & ChainLove.com for up to 80% off the best gear on the planet. We'll be right with you.
Chat InformationThanks for contacting us. My name is Matt A., how can I help you?
shoppper: hello
Matt A.: Hi
shoppper: My recent order #5046158
shoppper: total amount is $207.37
Matt A.: Ok
shoppper: your promotion of gift certificate
shoppper: We’ll send your offer code(s) the last week in December 2008 to the email address used on your order. (You’ll just have to trust us on this one.) Redemption is limited to one offer code per order and offer codes are not valid on gift certificates, lift tickets, tax or shipping. Oh, and if you return an item you used the code to purchase, you will receive store credit, not cash money. Code valid from January 1, 2009 - Jan 31, 2009 only.
shoppper: I did not receive $50 GC via email.
Matt A.: Just a moment while I look into that.
shoppper: OK.
Matt A.: I certainly do apologize for the inconvenience on that and we will get you that Gift code sent out to you in the next 1-2 business days.
shoppper: Ok, Thanks your business
Matt A.: Sure you bet
shoppper: Happy new Year~
Matt A.: Thanks for chatting with us. Feel free to stop by anytime and Happy New Year!
그런데 .. 아무리 기다려도 메일이 오지 않아 ;;;; 다시 라이브챗을 했더니 이메일로 offer code를 재발행 계획은 없으니 주문을 하고 discount 요청을 하라고 합니다~
Chat InformationOne moment please while we route you to a gear expert. You're currently number 1 in queue. Check out Tramdock.com, SteepandCheap.com, WhiskeyMilitia.com & ChainLove.com for up to 80% off the best gear on the planet. We'll be right with you.
Chat InformationThanks for contacting us. My name is Conan N., how can I help you?
shopper: Hello
shopper: I had a live chat 2 days ago about same complain.
shopper: My recent order #5046158 total amount is $207.37
Conan N.: what seems to be the trouble?
shopper: your promotion of gift certificate
shopper: We’ll send your offer code(s) the last week in December 2008 to the email address used on your order. (You’ll just have to trust us on this one.) Redemption is limited to one offer code per order and offer codes are not valid on gift certificates, lift tickets, tax or shipping. Oh, and if you return an item you used the code to purchase, you will receive store credit, not cash money. Code valid from January 1, 2009 - Jan 31, 2009 only.
shopper: I did not receive $50 offer code yet.
shopper: Matt A. says "I certainly do apologize for the inconvenience on that and we will get you that Gift code sent out to you in the next 1-2 business days."
shopper: Please reply this
Conan N.: I will make a note in your original order that you did not receive your promotion code......
Conan N.: if you reference your original order number while placing an order over the phone or over chat we can honor the $50 promotion. Sorry for the problems.
shopper: My recent order #5046158 total amount is $207.37
shopper: Do you want more infomation?
Conan N.: nope that is all you will need for the $50 discount. Just reference order number 5046158.
shopper: Yes I need $50 dc code via email. It should be deliver at last week December on your promotion.
Conan N.: we have a reissue list, but if you would like to place an order in the mean time all you will need to do is call us or talk to us on chat and we can apply the $50 discount your order.
shopper: if I place the new order, Do you can apply $50 discount?
Conan N.: sure, you can place the order and I can deduct $50 from it, or I can place the order for you.
shopper: So, backcountry will not send me $50 offer code via email?
Conan N.: As of right now this is how we are correcting this problem.
shopper: Can I receive $50 offer code via email within what days?
Conan N.: I'll be right with you.
Conan N.: let me check
Conan N.: As of right now we will are not planning to reissue the gift certs. If you reference your order 5046158 number we can use it as the gift certificate, the only difference is that you will need to contact us to place the order, as opposed to placing it on line.
shopper: I got it. I will place the new order, and recontact the help or live chat for $50 discount.
Conan N.: perfect
shopper: thanks your business. I will contact again, after the new ordering.
Conan N.: Thanks for chatting with us. Feel free to stop by anytime and have a great day!
shopper: Have a nice day.
Chat Information Thanks for chatting with us today.
그래서 주문 후 discount 요청을 해서 disconut 받았어요~
여자아이들 발레복 투투~ girl's tutu Shop now Expires: Limited 
