일부 하자 물품에 대한 리턴 없이 일부 환불? - 싸랑해 씨에라~
얼마전에 한참 망설이던 브릭스 여행가방을 씨에라에서 질렀답니다.. 20% 추가 할인해서 $150 정도에 샀어요.. 지금은 아쉽지만 품절..
sierratradingpost.com 
브릭스 캐리온 트렁크 66% 할인중! (66%) Bric's Carry-On Trolley Luggage Bag - 21" Retail: $595.00 Our Price: $199.95 Expires: Limited
아마존 브릭스 러기쥐 : http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dapparel&field-keywords=Bric%27s+Luggage+Bag&x=0&y=0&tag=2391175-20
근데 이 녀석 자물쇠와 열쇠가 동작하지 않는 거에요.. 번호로 된 열쇠로 바꾸고픈 마음도 있는데 혹시 자물쇠랑 열쇠만 다시 받을 수 있지 않을까 싶어서 씨에라의 커스터머센터에 자물쇠랑 열쇠가 안맞는지 동작하지 않는다고 라이브챗 했습니다.
System: Thank you for
contacting Sierra Trading Post. Our average time to answer is 3 minutes
52 seconds. A customer service representative will be with you shortly.
System: You are connected to Beth.
Beth: Thank you for contacting Sierra Trading Post. My name is Beth. How may I help you?
funnyshopper: hello
funnyshopper: In my recent order E11151132
funnyshopper: The 21" CARRY-ON INDIGO has key and lock
funnyshopper: the luggage's key and lock does not match, so does not work
근데 리턴해야 교환이나 환불이 가능하다네요.. 이런 천청벽력!!!
Beth: You are welcome to return that item to us for a refund or exchange
그래서 내 빌링주소 보면 알겠지만 한국에 살고 너희 국제배송료가 비싸서 나 배송회사 쓴다.. 리턴해야한다면 난 리턴할 수 없고 내 돈으로 새 자물쇠랑 열쇠 사야한다.. 어쨌든 고맙다.. 했더니..
funnyshopper: But I have a problem, my billing address is south korea.
funnyshopper: I'm in south korea.
funnyshopper: your international shipping fee is high, so I using third party shipping company in USA.
funnyshopper: If I have to return, I did not return, but I must buy a new key and lock.
Beth: You will have to return the item to us in order for us to give you a refund on the item
funnyshopper: finally I will buy a new key and lock by my money..
funnyshopper: Thanks, I got it. have a nice day
자기직권으로 $15짜리 상품권 보내주겠다네요~ 아싸~ 5분만에 $15 벌었네요 ^^
Beth: I can issue you a $15 egft card for the inconveience and you can apply it to a future order
funnyshopper: Thanks your consideration
Beth: Is there anything else I might help you with today?
funnyshopper: nothing. Thanks
Beth: Thank you for contacting us, let me know if I can be of further assistance.
funnyshopper: I receive your email, thanks..
여러분 되든 안되든 컴플레인은 하고 볼 일입니다 ㅎㅎㅎㅎ
씨에라 쿠폰 : http://funnyshopper.com/go/coupon/sierratradingpost.html
Trackback Address :: http://www.funnyshopper.com/trackback/747
