첫 주문 시 authorization code를 요구하는 경우
2008/04/23 16:09::mail sampler
funnyshopper가 상담해드린 내용 중 좋은 케이스가 있어 게시합니다
Thank you for ordering with ****.com. We started processing your order for the *****, but since this is the first international order we have on record with you, we need to verify the OOO card account that was used to place the order. Could you please call the bank that issued the OOO card ending in XXX and ask them for the authorization code for the transaction authorization in the amount of $XX.XXUS dated 4-09-08? They will only release that information to the card holder, and if you can provide us with that number, we can match it to the authorization code issued to us and release your order for shipping. You might also find the authorization code listed under pending transactions if you check your account online. We apologize for the delay this verification process has created, but we do everything we can to protect our customers and ourselves from potential credit card fraud. Once this initial transaction is completed, this verification will not be necessary for any future orders.
Also, could you please e-mail us your proper shipping address? We want to be sure we get the information on your package in the correct format.
첫 주문 시 authorization code를 알려달라고하는 경우가 있습니다.
XXX으로 끝나는 OOO 카드의 XX.XX달러짜리 승인번호를 알려달라고 합니다.
승인번호가 자기네가 알고 있는 것과 동일하면 쉽해줄거래요.
그리고 배송주소도 이메일로 보내달래요.
즉 이메일로 카드 승인번호 (authorization code)와 배송받을 주소를 알려주시면 됩니다.
이건 첫번째 오더인 경우에만 확인하는 거니까 이번만 넘기면 다음부터는 그냥 쉽해줄 거에요 ^^
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